FinServ Technologies
Doing FinTech Right!
We are the leading technology and FinTech Company in Ethiopia providing Digital Omnichannel Banking Software to our clients and millions of customers.
- Omnichannel Banking
- Digital Wallet
- Airtime Top-up
- Bill Payments
- Secure Transactions
- 24x7x365 Call Center
OUR SERVICES
At FinServ we are dedicated to bringing safe and convenient banking and online bill pay choices with our digital technology to help improve the lives of all Ethiopians, including our push for financial inclusion.
International Money Transfer
Customers abroad can send money back to family and loved ones through our many international remittance partners to be received directly into their bank account, digital wallet, or as cash within minutes.
Cashless Payment
Businesses can transact taking digital payments reducing the need for cash to help move towards a cashless economy.
Retail Payment
Both online and brick-n-mortar merchants are enabled for digital payments to provide for a simplified shopping experience and opening the economy to online ecommerce.
Insurance
Automate and mobilize your insurance signup process. Define any kind of insurance program and sell to customers. Manage initial enrollment presenting the coverage options, capturing covered dependents, take initial payment, and set up the customer for ongoing administration including coverage verification.
Micro Finance
Microfinance consists of financial services targeting individuals and small businesses who lack access to conventional banking and related services. This includes micro loans, savings plans, goal-based savings, and buy now, pay later programs.
Gift/Prepaid Cards
Issue branded rechargeable gift cards or wristbands for tap and pay at our merchant locations. Build brand loyalty, promote your brand, add a level of convenience to your customers.
Merchant Portal
Our Merchant Portal enables merchants, agents, bill payment service providers, remittance partners, online merchants, eWallet providers, and many other partners to monitor their payments real-time.
Agency Banking
We bring banking to the customer. Our Agency Banking is able to operate in the far reaches of the country where internet and online access is minimal or not available.
Visa/Mastercard
We enable on-line payments through our international and domestic payment gateways.
Cash-In/Cash-Out
You can deposit or withdraw funds from your digital wallet or bank accounts at any of our over 5,000 agents nationwide.
Bill Payment
The most powerful bill integration platform in the country allows customers instant access to online bill payments saving countless hours of driving in traffic and standing in lines to pay bills.
Bulk Payment
Our Bulk Payment/Disbursement module enables electronic payroll and batch disbursements through self-service batch upload, offline overnight scheduling, and real-time reporting on payment processing.
Products
Internet Banking
Our Internet Banking web application is revolutionary providing access to our powerful Fettan services outside the application...
Mobile Banking
Similar to our web-based internet banking, our mobile banking app gives access to our powerful Fettan services without having to login...
Open APIs
The Fettan APIs provider a powerful service-level integration to enable partner applications and web sites an extension to the Fettan features...
CBS Integration
Our Fettan platform is fully integrated to the Core Banking System within our client bank’s infrastructure to bring omnichannel banking...
USSD Consumer & Agent
Our USSD platform enables customers and agents to transact over simple cellular services where internet and/or smart devices are not available...
MPOS
Our MPOS platform is available on Web, Mobile Web, APK, and soon iOS. A unique feature of our Android APK is the ability to run transaction...
Telegram Bot
We were the first to market with a true banking application delivered on the Telegram platform. Our application has now had 4 years ...
WhatsApp Bot
The same powerful features and interface we have designed for our Telegram Bot is now available for the WhatsApp chat platform...
SMS
For simple and quick banking needs our SMS Banking platform provides easy-to-use commands with self-help features for...
OUR PARTNERS
Oromia Bank
Oromia International Bank has chosen FinServ Technologies’ Omnichannel Banking and eCommerce platform to be their partner in bringing state-of-the art digital services to their many customers and business partners. Branded as OrooDigital the bank will merge their various legacy systems into the Fettan ecosystem to launch the most powerful and innovative digital banking system and online bill payment services in the country. They are poised to be the market leader with true digital channels and services in an arena where others have pretended and failed to come close to expectations. The Fettan system will side side-by-side with the bank’s core banking system for a full service, multi-featured omnichannel platform setting the bar high and poised to lead the banking industry for years to come.
With the integration of FinServ Technologies’ Omnichannel Banking and eCommerce platform, Oromia International Bank is not only enhancing its digital presence but also paving the way for a seamless customer experience across all channels. The OrooDigital platform will provide customers with unified access to banking services, from mobile banking to online payments, all through a single, user-friendly interface. By consolidating their legacy systems into the Fettan ecosystem, the bank is ensuring that its infrastructure is robust, scalable, and capable of adapting to future technological advancements. This strategic move is expected to increase customer satisfaction, reduce operational costs, and solidify Oromia International Bank’s reputation as a forward-thinking leader in the digital banking landscape.
Dashen Bank
Dashen Bank and FinServ Technologies have announced a new partnership that will allow them to collaborate on several new and innovative projects to bring world-class banking services to their customers. The partnership will focus on developing new technologies that will help Dashen Bank to improve its services, expand its reach, and drive up their customer base and deposits. Fettan will bring cutting-edge technologies to the table, which will help Dashen Bank to stay ahead of the competition and provide its customers with the best possible services.
Through this partnership, Dashen Bank is set to revolutionize the banking landscape by leveraging FinServ Technologies’ advanced solutions to enhance its digital offerings. The collaboration will prioritize the development of next-generation banking technologies, enabling Dashen Bank to offer personalized and secure banking experiences to its customers. By integrating FinServ’s innovations, the bank will streamline operations, optimize customer engagement, and expand its service portfolio to include more digital and mobile banking options. This strategic alliance positions Dashen Bank to not only retain its competitive edge but also to attract a broader customer base, ultimately driving growth in both market share and customer satisfaction.
Akufada
Fettan Empowers Akufada MFI to Drive Financial Inclusion in Ethiopia, Addis Ababa. FinServ Technologies S.C., a leading Ethiopian fintech company, has formed a successful partnership with Akufada MFI, a microfinance institution committed to providing accessible financial services. Through FinServ Technologies’ comprehensive suite of technology solutions, Akufada MFI is empowering its customers and boosting financial inclusion across Ethiopia. FinServ’s robust platform equips Akufada MFI with a range of functionalities to enhance its operations and deliver exceptional customer experiences
This partnership is set to transform Akufada MFI’s ability to reach underserved communities, providing them with critical financial services that were previously out of reach. Moneta Technologies’ advanced solutions will enable Akufada MFI to streamline its processes, offering faster, more efficient service to its customers. With tools designed for scalability and adaptability, the microfinance institution can now extend its reach to rural areas, supporting economic growth and stability at the grassroots level. This collaboration underscores both organizations’ commitment to fostering financial inclusion in Ethiopia, ensuring that even the most marginalized populations have access to the financial resources they need to thrive.
Ahadu Bank
Ahadu Bank and FinServ Technologies have announced a new collaboration that will allow them to work together on several innovative projects. The focus of this partnership will be on implementing Fettan’s cutting-edge fintech technologies such as Mobile App, USSD, SMS, MPOS, and contact center that will help Ahadu Bank to enhance its services and expand its reach. FinServ Technologies will bring Fettan’s state-of-the-art fintech technologies to the table, which will help Ahadu Bank to stay ahead of the competition and provide its customers with world-class banking service.
This collaboration marks a significant step forward for Ahadu Bank as it seeks to modernize its offerings and expand its digital footprint. By integrating Fettan’s advanced fintech technologies, including mobile apps, USSD, SMS, MPOS, and contact center solutions, Ahadu Bank is poised to deliver seamless, accessible banking services to a wider audience. FinServ Technologies’ expertise will empower Ahadu Bank to offer a more comprehensive, customer-centric experience, ensuring that their services are available anytime, anywhere. This partnership not only strengthens Ahadu Bank’s competitive position in the market but also sets a new standard for banking innovation in the region, driving customer satisfaction and growth for years to come.
AWARDS
Global Banking and Finance Awards
Recognized for excellence in financial innovation. Awarded by Global Banks and Finance for outstanding performance and contributions to the industry.
Digital Banker Awards
Recognized for excellence in providing cutting-edge digital banking services. Awarded by The Digital Banker for outstanding innovation, customer service, and contributions to the digital banking industry.
IBS Global FinTech Innovation Awards
Recognized for excellence in developing and implementing a cutting-edge fintech solution. Awarded by IBS Intelligence for outstanding innovation and impact in the financial technology sector.
COMPANY PROFILE
FinServ Technologies, the leading software and technology development firm in Ethiopia, plays a crucial role in the FinTech sector by leading the industry and setting the bar for omnichannel banking services and other custom software solutions. Working with their sister company, Moneta Technologies, they service the banking sector with state-of-the art digital wallet, online bill payments, airtime top-up, P2P eWallet and Bank interoperability, and many other critical integrations. Their services are exposed via open APIs to allow other merchant apps and web sites the ability to utilize their powerful integration services.
As a fully-owned subsidiary of Fettan, Limited of Uganda, and headquartered in Addis Ababa, Ethiopia, FinServ Technologies is dedicated to pushing the boundaries of financial technology through cutting-edge software solutions. Our collaboration with Moneta Technologies has been instrumental in pioneering various digital payment services that cater to banks, merchants, retailers, consumers, mobile operators, and service providers.
Since its inception, FinServ Technologies has been at the forefront of developing and supporting FinTech solutions that cater to the unique needs of the Ethiopian market. Prior to its establishment, FinServ Technologies, along with Offshoring Technologies, laid the groundwork for startup operations and provided essential technological support for Zemen Bank and Wegagen Bank. This strong foundation paved the way for the successful launch of Moneta Technologies and its flagship Amole platform, which is currently supported by FinServ Technologies for Dashen Bank.
Our comprehensive suite of services includes system development, software engineering, and technology integration, all aimed at creating a seamless and secure digital payment experience. At FinServ Technologies, we are committed to ensuring that our clients can leverage cutting-edge technology to offer their customers unparalleled financial services. Our solutions empower consumers to perform everyday transactions effortlessly, from transferring money and making payments to managing digital wallets with ease and security.
We strive to foster financial inclusion and bridge the digital divide by providing innovative and reliable technology solutions. Our mission is to enable businesses and consumers to interact seamlessly within a fully integrated electronic payment ecosystem, ensuring that digital transactions are accessible, cost-effective, and convenient for everyone.
LEADERSHIP
Executive Management
- Dougles L. Deneau, CEO, American
- Fitsum Abebe, Managing Director, Ethiopian
- Berhane Legesse, Finance Director, Ethiopian
- Wubsera Melaku, Director of Product Delivery, Ethiopian
Board of Directors
- Ahmed Warsame, Board Chairman, Kenyan
- Marcos Bitew, Board Member, Kenyan
- Ahmed Yusuf, Board Member, Australian
- Richard Adubango, Board Member/Secretary, Ugandan
- Yemiru Chanyalew, Posthumous Emeritus Founder/Board Chairman, Ethiopian
Interested in collaborating with us?
We are always looking for new partners and technology professionals. If you are interested in our products or services, or a possible career with either FinServ Technologies or Moneta Technologies, please feel free to contact us using the link below.